- Unlock the domain at your current registrar. Some call this Domain Lock or Theft Protection.
- Get the authorisation code (also called EPP or auth code) from your current registrar.
- Start the transfer in the client area under Domains → Transfer Domains to Us, entering the domain and code.
- Approve the transfer. An email goes to the registrant contact on the domain. Open it and follow the link. Check spam folders if it does not appear.
Transfers usually complete a few days after approval, and your website and email keep running throughout. Transfers of most gTLDs (such as .com) add one year to the current expiry; .au domains keep their existing expiry date.
If your registrar shows an error, make sure the domain is unlocked and was not registered or transferred in the last 60 days.